FAQs

Should I choose bamboo cotton or cotton for my baby?

Both fabrics are considered safe for babies, but they behave differently on sensitive or
eczema-prone skin.

Bamboo viscose:
Excels in softness, cooling, and moisture‑management — often reducing irritation for babies who overheat or
sweat.

Cotton:  is highly breathable, low‑irritation, and dermatologist‑recommended for everyday wear — especially organic cotton.

Choose Bamboo if your baby:

  • Runs warm or sweats during sleep
  • Has eczema or very sensitive skin
  • Needs ultra‑soft, low‑friction nightwear
  • Lives in a warm or humid climate (like Sydney summers)

Choose Cotton if your baby:

  • Has mild sensitivities but no major overheating
  • Needs durable, everyday clothing
  • You prefer natural, chemical‑free farming (organic cotton)
  • You want easy hot‑wash hygiene

How do I choose the right size for mybaby?

Our bamboo zipsuits tend to have a slightly roomier fit for toddlers, so we
recommend sizing down if your little one is on the shorter side. For babies
aged 0–18 months, our bamboo bodysuits are designed to fit true to size. To
keep things simple moving forward, we’ve adjusted the sizing in our upcoming
collections to align with standard measurements.

Please see below chart for our sizing guide:

What safety standards do your products meet?

Snuggle Me Up garments are made to comply to some of the strictest requirements in the world. Dependent of the garment style and functionality, we are compliant with Australian and New Zealand children’s nightwear safety standard AS/NZS 1249.

What do you charge for shipping and how long do I have to wait for my order?

We offer free shipping on all orders over $100 within Australia. For orders under $100 we charge a flat rate of $10 per order, and it usually takes 3 -5 business days for you to receive your order.

Returns & Exchanges

We understand that sometimes things don’t work out. That’s why we happily accept returns for change of mind or incorrect sizing on non-Clearance products within30 days of purchase, as long as the item:

  • Is in original condition 
  • Has not been worn or washed
  • Has all original tags attached

Please note that:

  • Items that have been used, washed or worn or are not in their original packaging may be rejected.
  • Clearance items are final sale and cannot be exchanged, returned or refunded.
  • Returns would be processed within 5 business days after receival. Upon receipt and positive evaluation, your request for a refund or exchange will be processed and you will be notified.
  • Refunds will reflect back into your original purchasing card or account within 5-7 business days. 

How to make a return

You can submit a return online using our returns and exchanges portal below: 

Start your return here